Longcat Consulting

PROFESSIONAL SUMMARY 

Seasoned QA Analyst with over 15 years of experience in software and hardware testing, specializing in creating and executing automated and manual test scripts, plans and suites. Proven track record of improving testing processes and mentoring team members, ensuring high-quality software delivery. Passionate about bringing creativity, flexibility, and attention to detail to every project.

EXPERIENCE 

QA and Technical Writing Consultant, Longcat Consulting     04/2023 – Present

  • Provided IT consultation and design for 15+ clients, including frontend web design, logo design, audio, video, and web projects, including AI generated text and images
  • Provided Technical Writing instruction guides to small clients
  • Configured Twitch streams for Windows and Mobile, integrating RESTful APIs and IoT
  • Delivered web/graphics consulting, audio recording/editing, and copy editing services

Senior Mobile QA Analyst, Netflix                 10/2021 – 01/2023

  • Conducted manual and automation testing on iOS and Android devices for Netflix Games, ensuring high-quality game performance and user security
  • Built comprehensive test suites in TestRail, reducing report generation time by 90%
  • Partnered with external and internal development teams to launch over 50 game titles into the Netflix Game environment, improving release efficiency and ensuring security
  • Standardized and improved bug reporting processes, streamlining QA operations

QA Lead and Senior QA Analyst, Ericsson                 05/2019 – 07/2021

  • Led QA efforts for an unreleased all-in-one router and consumer device, ensuring product reliability through extensive manual and automation testing of Unity software on prototype equipment running Windows IoT
  • Developed the entire test framework and defined report templates for product leads, enhancing reporting accuracy and efficiency
  • Performed extensive network, mesh, and 5G router testing, ensuring software and hardware compatibility and compliance
  • Conducted Zigbee, SmartThings, Alexa, and Google Assistant integration testing, ensuring seamless device interoperability

Senior QA Analyst, Google                                           09/2017 – 03/2019

  • Executed manual and automation testing on Lenovo Mirage Solo headset running Android Daydream VR, ensuring optimal device performance
  • Utilized Android Debug Bridge on MacOS for executing bash and python scripts, enhancing testing automation
  • Conducted AR/VR testing, including calibration and functionality of 3DoF/6DoF sensors, ensuring accurate sensor performance
  • Improved test suites for new team members, enhancing team efficiency and knowledge transfer

Senior QA Engineer, Logitech                                         02/2016 – 09/2017

  • Conducted functionality and compatibility testing of Logitech Gaming Software and GHub PC applications, ensuring seamless user experience
  • Shipped several Logitech G gaming peripherals, including mice, keyboards, and headsets, contributing to product success
  • Created pre-set LED patterns for keyboards, included as demos in GHub software, enhancing user customization options
  • Gathered user-reported bugs from social media, enhancing customer support operations

QA Lead and Senior QA Analyst, Cryptic Studios               03/2009 – 12/2015

  • Led QA team for Star Trek Online, shipping multiple expansions and live updates, ensuring timely releases and high-quality game content
  • Filed over 25,000 bugs, accounting for 25% of the total bug database, significantly improving game stability
  • Standardized test plans and developed scripts to automate revenue feature testing, increasing sales confidence and player retention
  • Mentored QA testers, leading to promotions into Designer and Producer roles, contributing to team growth and expertise

EDUCATION

Bachelor of Arts, 3D Computer and Video Imaging   

University of Silicon Valley, San Jose CA 

SKILLS 

  • Test automation in Bash, AutoIT, Python                                      
  • Expert test plan generation and execution in Excel, XRay, and TestRail    
  • Manual testing on Windows, MacOS, iOS, Android, Linux, and game consoles
  • AR/VR, 3DoF/6DoF sensors, calibration, and functionality
  • Jira, Bugzilla, Testtracker, Confluence, CI/CD, Git, ADB, Charles Proxy, Wireshark